Patty Durand is a utility consumer engagement expert and the founder of Cool Planet Solutions, LLC. She is a leader in consumer research, consumer education, and smart energy solutions to addressing the biggest challenges facing the energy industry: climate change.
In her years as President of the Smart Energy Consumer Collaboration, she has focused on helping energy stakeholders understand consumer motivations, values, and knowledge in order to provide consumers the products & services they need.
During her 10 years in that position she has assisted consumer advocates, state commissions, tech companies, and utilities better understand and engage residential consumers through foundational research, webinars, workshops, and conference presentations.
Patty has an MBA from the College of Williams & Mary and a B.S. in Business Administration from Virginia Commonwealth University.